Thank you for shopping with IDJHSWA LLC. Below is our shipping policy to ensure you know exactly what to expect when ordering from us.

Domestic Shipping (U.S.)

• All orders are processed within 3-5 business days.

• Once shipped, domestic orders typically arrive within 5–10 business days.

• Standard shipping rates apply and are calculated at checkout.

International Shipping

• We ship internationally via USPS or UPS, depending on the destination.

• Orders typically arrive within 7–15 business days once shipped.

• All international orders over $150 USD qualify for a flat-rate shipping fee of $35 USD.

Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.

Customs & Duties

International customers are responsible for any customs fees, taxes, or import duties imposed by their country. These are not included in the shipping cost.

Lost or Delayed Packages

While we are not responsible for carrier delays, we’re happy to assist with tracking or filing claims if needed. Please reach out if your order hasn’t arrived within the estimated timeframe.

Contact

For any shipping-related questions, email us at info@idjhswa.com or fill out the contact form on https://idjhswa.com.